PerGo Drive

white cab parked on the road visual in mobile screen as a main image for pergo drive case study

A ride-hailing app with advanced payment features & tap-to-pay.

A ride-hailing app with advanced payment features & tap-to-pay

Client

Industry

Ecommerce & Retail

Service

Payment Gateway Integration

project overview

Challenges

Lack of Payment Gateway

The app did not have an integrated payment gateway, making transactions cumbersome for users.

No Existing Stripe Account

The client did not have a Stripe account and struggled with meeting the prerequisites for payment gateway integration.

Solutions

No Existing Stripe Account

Integrated Stripe and Tap to Pay functionality into the app, enabling convenient, in-app payments for users.

Deployed virtual PABX solution

Configured the client’s iOS account for Tap to Pay and set up their Stripe account, ensuring all prerequisites for payment gateway integration were met.

Outcomes

Immediate boost in sales

Streamlined payment processes reduced transaction-related support queries by 40%.

Reduced lead time

The integration of Stripe and Tap to Pay led to a 35% increase in transaction volume within the first quarter.

project overview

Challenges

Closure of retail stores

due to lockdown, leading to a surge in online orders, which caused order congestion in both company-operated, and third-party warehouses

Heavy reliance on retail

95% of sales on retail vs 5% on e-commerce

Solutions

Retail stores converted

to mini-warehouses that fulfill online orders using inventory management solutions by connecting the stores' existing point-of-sale (POS) systems to Magento web store

Deployed virtual PABX solution

across a network of 100 stores nationwide for virtual order receiving by the store staff & integrating with 3PLs for seamless deliveries from stores to customer’s doorstep

Outcomes

Immediate boost in sales

using virtual sales and ecommerce order fulfillment by store staff

Reduced lead time

of ecommerce order fulfillment by 15 hours, and overall logistics cost by 30%. Set a new trend in the industry by doing virtual sales during COVID-19 lockdown

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