Khaadi

Khaadi
Khaadi
Khaadi

Optimizing order cost and lead times through omni-channel fulfillment

Optimizing order cost and lead times through omni-channel fulfillment

Khaadi
Client
Khaadi
Industry
Ecommerce
Service
Web & App

project overview

Challenges

Closure of retail stores

due to lockdown, leading to a surge in online orders, which caused order congestion in both company-operated, and third-party warehouses

Heavy reliance on retail

95% of sales on retail vs 5% on e-commerce

Solutions

Retail stores converted

to mini-warehouses that fulfill online orders using inventory management solutions by connecting the stores' existing point-of-sale (POS) systems to Magento web store

Deployed virtual PABX solution

across a network of 100 stores nationwide for virtual order receiving by the store staff & integrating with 3PLs for seamless deliveries from stores to customer’s doorstep

Outcomes

Immediate boost in sales

using virtual sales and ecommerce order fulfillment by store staff

Reduced lead time

of ecommerce order fulfillment by 15 hours, and overall logistics cost by 30%. Set a new trend in the industry by doing virtual sales during COVID-19 lockdown

project overview

Challenges

Closure of retail stores

due to lockdown, leading to a surge in online orders, which caused order congestion in both company-operated, and third-party warehouses

Heavy reliance on retail

95% of sales on retail vs 5% on e-commerce

Solutions

Retail stores converted

to mini-warehouses that fulfill online orders using inventory management solutions by connecting the stores' existing point-of-sale (POS) systems to Magento web store

Deployed virtual PABX solution

across a network of 100 stores nationwide for virtual order receiving by the store staff & integrating with 3PLs for seamless deliveries from stores to customer’s doorstep

Outcomes

Immediate boost in sales

using virtual sales and ecommerce order fulfillment by store staff

Reduced lead time

of ecommerce order fulfillment by 15 hours, and overall logistics cost by 30%. Set a new trend in the industry by doing virtual sales during COVID-19 lockdown

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case studies

Lake Escape Charters

An online booking platform for a charter fishing boat business in Manistee Lake

Khaadi

Optimizing order cost and lead times through omni-channel fulfillment

Trax

Revamping last mile logistics with end-to-end Tech-Ops

Order a Bottle

An order and delivery platform for seamless table service at large venues.

Broderick Banners

An online platform for a banner-printing, and sign-making company.

Munchies

Revolutionizing Ice Cream Delivery – A Seamless Integration.

Visit HMT

An online property listing platform that lets users find property.