Trax

Trax
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Trax

Revamping last mile
logistics with end-to-end
Tech-Ops

Revamping last mile
logistics with end-to-end
Tech-Ops

Trax
Client
Trax
Industry
Logistics
Service
Web & App

project overview

Challenges

Tech Infrastructure

was not user-friendly & integrations were limited, while no centralized platform was in place to monitor or manage functions within the company

Business Loss

due to shipment journey not being well-defined, leading to leakages in delivery process

Solutions

Real-Time Tracking

from pick-up to payment, and streamlined processes from lead to account activation, improving customer’s life-cycle management

Integrated CRM

with live chat & ticketing for prompt and personalized customer support

Outcomes

Customer satisfaction

through increased shipment visibility and efficient support channels, enabling the handling of 25 Million+ shipments worth $300M+

Improved control

via integrated, centralized platforms that increased efficiency. Enabling the management of 400,000+ sq. ft. operational area by 2000+ professionals

project overview

Challenges

Tech Infrastructure

was not user-friendly & integrations were limited, while no centralized platform was in place to monitor or manage functions within the company

Business Loss

due to shipment journey not being well-defined, leading to leakages in delivery process

Solutions

Real-Time Tracking

from pick-up to payment, and streamlined processes from lead to account activation, improving customer’s life-cycle management

Integrated CRM

with live chat & ticketing for prompt and personalized customer support

Outcomes

Customer satisfaction

through increased shipment visibility and efficient support channels, enabling the handling of 25 Million+ shipments worth $300M+

Improved control

via integrated, centralized platforms that increased efficiency. Enabling the management of 400,000+ sq. ft. operational area by 2000+ professionals

case studies

Lake Escape Charters

An online booking platform for a charter fishing boat business in Manistee Lake

Khaadi

Optimizing order cost and lead times through omni-channel fulfillment

Trax

Revamping last mile logistics with end-to-end Tech-Ops

Order a Bottle

An order and delivery platform for seamless table service at large venues.

Broderick Banners

An online platform for a banner-printing, and sign-making company.

Munchies

Revolutionizing Ice Cream Delivery – A Seamless Integration.

Visit HMT

An online property listing platform that lets users find property.

case studies

Lake Escape Charters

An online booking platform for a charter fishing boat business in Manistee Lake

Khaadi

Optimizing order cost and lead times through omni-channel fulfillment

Trax

Revamping last mile logistics with end-to-end Tech-Ops

Order a Bottle

An order and delivery platform for seamless table service at large venues.

Broderick Banners

An online platform for a banner-printing, and sign-making company.

Munchies

Revolutionizing Ice Cream Delivery – A Seamless Integration.

Visit HMT

An online property listing platform that lets users find property.