Trax

Revamping last mile
logistics with end-to-end
Tech-Ops

Client

Industry

Logistics & Transport

Service

Web & App Development

project overview

Challenges

Tech Infrastructure

was not user-friendly & integrations were limited, while no centralized platform was in place to monitor or manage functions within the company

Business Loss

due to shipment journey not being well-defined, leading to leakages in delivery process

Solutions

Real-Time Tracking

from pick-up to payment, and streamlined processes from lead to account activation, improving customer’s life-cycle management

Integrated CRM

with live chat & ticketing for prompt and personalized customer support

Outcomes

Customer satisfaction

through increased shipment visibility and efficient support channels, enabling the handling of 25 Million+ shipments worth $300M+

Improved control

via integrated, centralized platforms that increased efficiency. Enabling the management of 400,000+ sq. ft. operational area by 2000+ professionals

project overview

Challenges

Tech Infrastructure

was not user-friendly & integrations were limited, while no centralized platform was in place to monitor or manage functions within the company

Business Loss

due to shipment journey not being well-defined, leading to leakages in delivery process

Solutions

Real-Time Tracking

from pick-up to payment, and streamlined processes from lead to account activation, improving customer’s life-cycle management

Integrated CRM

with live chat & ticketing for prompt and personalized customer support

Outcomes

Customer satisfaction

through increased shipment visibility and efficient support channels, enabling the handling of 25 Million+ shipments worth $300M+

Improved control

via integrated, centralized platforms that increased efficiency. Enabling the management of 400,000+ sq. ft. operational area by 2000+ professionals

case studies

An online booking platform for Charter fishing boat business in Manistee Lake

Optimizing order cost and lead times through omni-channel fulfillment

An order and delivery platform for seamless table service at large venues.

An online platform for a banner-printing, and sign-making company.

Revolutionizing Ice Cream Delivery – A Seamless Integration as end-to-end solutions partner

An online property listing platform that lets users find property.

A Purpose-Driven App For Artists To Manage & Showcase Their Art

A ride-hailing app with advanced payment features & tap-to-pay.

A mobile app for carpet designers & colorists to collaborate on

UI redesign for a mobile app that lets users lock & unlock their doors remotely

Optimizing website conversion rates through a complete design revamp

Recruiting & HostingTech Team For AFortune 10Global Retail Giant

Outsourcing Engineers To A Global Marketing, Design And IT Firm.

An AI-enabled app designed to make networking easier & share information through WhatsApp & Email instantly.