Optimizing website conversion rates through a complete design revamp
Optimizing website conversion rates through a complete design revamp
Client
Botnia
Industry
Ecommerce & Retail
Service
Web & App Development
project overview
Challenges
Conversion Rate Optimization (CRO)
Existing pages were not optimized for conversions, leading to missed opportunities for sales and sign-ups
Static Designs
Existing designs were static and difficult to edit, leading to increased time and effort for updates
Solutions
Retail stores converted
Incorporated CRO Audit recommendations into the redesigned pages to optimize for conversions.
Deployed virtual PABX solution
Created editable Figma mockups for the redesigned pages, allowing for easy updates and modifications
Outcomes
Immediate boost in sales
Conversion rates improved by 25% due to the implementation of CRO Audit recommendations and optimized user journeys.
Reduced lead time
Time required for future updates decreased by 40% due to the editable Figma mockups, allowing for quick and easy modifications.
project overview
Challenges
Closure of retail stores
due to lockdown, leading to a surge in online orders, which caused order congestion in both company-operated, and third-party warehouses
Heavy reliance on retail
95% of sales on retail vs 5% on e-commerce
Solutions
Retail stores converted
to mini-warehouses that fulfill online orders using inventory management solutions by connecting the stores' existing point-of-sale (POS) systems to Magento web store
Deployed virtual PABX solution
across a network of 100 stores nationwide for virtual order receiving by the store staff & integrating with 3PLs for seamless deliveries from stores to customer’s doorstep
Outcomes
Immediate boost in sales
using virtual sales and ecommerce order fulfillment by store staff
Reduced lead time
of ecommerce order fulfillment by 15 hours, and overall logistics cost by 30%. Set a new trend in the industry by doing virtual sales during COVID-19 lockdown