Botnia

botnia website visuals
botnia website visual
botnia logo

Optimizing website conversion rates through a complete design revamp

Optimizing website conversion rates through a complete design revamp

botnia website visual
Client
Botnia
Industry
Ecommerce & Retail
Service
Web & App Development

project overview

Challenges

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Conversion Rate Optimization (CRO)

Existing pages were not optimized for conversions, leading to missed opportunities for sales and sign-ups

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Static Designs

Existing designs were static and difficult to edit, leading to increased time and effort for updates

Solutions

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Retail stores converted

Incorporated CRO Audit recommendations into the redesigned pages to optimize for conversions.

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Deployed virtual PABX solution

Created editable Figma mockups for the redesigned pages, allowing for easy updates and modifications

Outcomes

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Immediate boost in sales

Conversion rates improved by 25% due to the implementation of CRO Audit recommendations and optimized user journeys.

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Reduced lead time

Time required for future updates decreased by 40% due to the editable Figma mockups, allowing for quick and easy modifications.

project overview

Challenges

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Closure of retail stores

due to lockdown, leading to a surge in online orders, which caused order congestion in both company-operated, and third-party warehouses

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Heavy reliance on retail

95% of sales on retail vs 5% on e-commerce

Solutions

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Retail stores converted

to mini-warehouses that fulfill online orders using inventory management solutions by connecting the stores' existing point-of-sale (POS) systems to Magento web store

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Deployed virtual PABX solution

across a network of 100 stores nationwide for virtual order receiving by the store staff & integrating with 3PLs for seamless deliveries from stores to customer’s doorstep

Outcomes

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Immediate boost in sales

using virtual sales and ecommerce order fulfillment by store staff

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Reduced lead time

of ecommerce order fulfillment by 15 hours, and overall logistics cost by 30%. Set a new trend in the industry by doing virtual sales during COVID-19 lockdown

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