Remote Lock

remotelock main image on remotelock case study

UI redesign for a mobile app that lets users lock & unlock their doors remotely

Client

Industry

Ecommerce & Retail

Service

UI/UX Design

project overview

Challenges

Complex User Experience

The existing app design made it difficult for users to navigate and unlock doors seamlessly

square boxes and arrow icon used in remotelock case study

Inconsistent Design

The app’s design did not adequately reflect the client’s brand identity, causing a disconnect between the app and the overall brand experience.

Solutions

Retail stores converted

Developed detailed UI designs that are intuitive and user-friendly, making it easier for users to navigate the app to unlock doors.

Deployed virtual PABX solution

Incorporated the client’s branding elements seamlessly into the app’s UI design, including colors, fonts, and logos.

Outcomes

Immediate boost in sales

The design approval process was reduced by 50%, thanks to efficient collaboration and realtime feedback using Figma

Reduced lead time

The scalable design allowed for the addition of new features without needing significant redesigns, reducing future development time by 20%.

project overview

Challenges

Closure of retail stores

due to lockdown, leading to a surge in online orders, which caused order congestion in both company-operated, and third-party warehouses

Heavy reliance on retail

95% of sales on retail vs 5% on e-commerce

Solutions

Retail stores converted

to mini-warehouses that fulfill online orders using inventory management solutions by connecting the stores' existing point-of-sale (POS) systems to Magento web store

Deployed virtual PABX solution

across a network of 100 stores nationwide for virtual order receiving by the store staff & integrating with 3PLs for seamless deliveries from stores to customer’s doorstep

Outcomes

Immediate boost in sales

using virtual sales and ecommerce order fulfillment by store staff

Reduced lead time

of ecommerce order fulfillment by 15 hours, and overall logistics cost by 30%. Set a new trend in the industry by doing virtual sales during COVID-19 lockdown