Vultik

Outsourcing Engineers To A Global Marketing, Design And IT Firm.

Client

Industry

Ecommerce & Retail

Service

Tech Staff Outsourcing

project overview

Challenges

Resource Shortage

The client wanted skilled developers proficient in Laravel, Vue.js, and/or React, and was facing challenges in finding the right talent with the necessary expertise.

Continuous Development Needs

The client needed ongoing development and maintenance for their QA portals, requiring dedicated resources capable of implementing new features & improvements.

Solutions

Retail stores converted

Provided the client with dedicated
developers from the company's bench,
who aligned with their requirements.

pen document and settings icon used in case study

Heavy reliance on retail

Assigned the developers to work
closely with the client's team, and
provide ongoing development &
support for their QA portals.

Outcomes

Immediate boost in sales

Downtime due to technical
issues decreased by 50%

Reduced lead time

Utilizing developers from the
company's bench resulted in a
20% reduction in project costs

project overview

Challenges

Closure of retail stores

due to lockdown, leading to a surge in online orders, which caused order congestion in both company-operated, and third-party warehouses

Heavy reliance on retail

95% of sales on retail vs 5% on e-commerce

Solutions

Retail stores converted

to mini-warehouses that fulfill online orders using inventory management solutions by connecting the stores' existing point-of-sale (POS) systems to Magento web store

Deployed virtual PABX solution

across a network of 100 stores nationwide for virtual order receiving by the store staff & integrating with 3PLs for seamless deliveries from stores to customer’s doorstep

Outcomes

Immediate boost in sales

using virtual sales and ecommerce order fulfillment by store staff

Reduced lead time

of ecommerce order fulfillment by 15 hours, and overall logistics cost by 30%. Set a new trend in the industry by doing virtual sales during COVID-19 lockdown

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